Move a pin and edit its screenshot

Put a pin back on the element it was about, and retake, draw on, clip or copy the screenshot a comment carries.

Put a comment that has come unstuck back on the thing it was about, and mark up what its screenshot shows. Learn more about how a pin finds its element.

Prerequisites

Move a pin

  1. Drag the pin. Past a few pixels of travel it follows your pointer; under that it is a click and opens the thread.
  2. Drop it on the thing the comment was always about.

Dropping it re-reads the element underneath from scratch — it is not moved by however far your pointer traveled, it is re-attached to whatever is now under it, and the page is photographed again. Ctrl+Z takes the move back, and takes the new screenshot off the thread with it.

Retake a screenshot

The page is photographed when you place a pin, with the comment overlay itself rendered out of the way but the rest of the page exactly as you see it — including any pins already on it.

  1. On the thread card, select Retake. It photographs the page as it is now.

Retake is offered even on a comment that has no screenshot at all, which is the case it is most useful for.

Draw on or clip a screenshot

  1. Open the screenshot on the thread card.
  2. Choose Pen to draw, or Clip and drag a box around the part that matters.
  3. Select the save button, which names what it saves: Save drawing, Save clip or Save drawing and clip.

What you draw is saved beside the original rather than over it, and a clip is what the thread shows. Closing the viewer without saving discards the edit.

Copy a screenshot

  1. Open the screenshot on the thread card.
  2. Select Copy the picture.

When there is no screenshot

Posting never waits for a screenshot and never fails because of one. If there is none, the composer says which of four things happened:

  • Screenshots are switched off — for this site, or for the whole server. See Settings.
  • Chrome will not photograph this tab. Some pages cannot be captured at all.
  • The file was too large, or the server declined that format. The server bounds what it will store.

The comment posts either way, and you can retake the screenshot later.

Check that it worked

A moved pin opens the same thread from its new place, with a new screenshot on it. A saved clip is what the thread card shows.

Next steps

  • Find a comment: find the pages whose comments have come unstuck, most drifted first.
Documentation

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